Technical Support-Shanghai HanDavos International Trading Co., Ltd.

PROVIDE one-stop procurement and rapid order Service

The efficient operation of equipment depends not only on reliable components but also on professional technical maintenance. Our company boasts an experienced professional technical team dedicated to extending the lifespan of your equipment and reducing total lifecycle operating costs through expert technical support.

Benefiting from long-term stable strategic cooperation with top-tier manufacturers and suppliers, we eliminate intermediate links and deliver products with highly competitive prices.

Pre-Sales Technical Support

When selecting new equipment or considering upgrades, our professional engineers provide detailed performance analysis and selection recommendations. Whether comparing the energy consumption of electric and diesel forklifts under different working conditions or assessing the compatibility of specific attachments, we offer comprehensive data support to help ensure the equipment meets your actual operational needs.

Shanghai HanDavos International Trading Co., Ltd.

After-Sales Fault Diagnosis and Remote Assistance

Our after-sales team provides remote technical support. Through video calls, photo analysis, or remote data access, our technicians work to identify the root cause of the issue and provide clear steps for resolution. For many common issues, we can assist your maintenance personnel in completing repairs through online guidance, helping to reduce waiting time for on-site visits and associated service costs.
Multi-Brand Compatibility

Our technical team is familiar with the technical characteristics of various brands, including BYD, Toyota, Heli, Hangcha, JAC, and Linde. Whether your fleet consists of mixed brands or a single brand, we aim to provide consistent and professional technical support to help simplify your management process.

Service phase

Parts Installation Guidance

Parts Installation Guidance
Provides standardized installation procedures and precautions for key components.
Daily Maintenance

Daily Maintenance
Teaches your operators how to perform proper daily inspections and preventive maintenance.
Troubleshooting Techniques

Troubleshooting Techniques
Helps your maintenance team understand common fault analysis for multi-brand forklifts, as well as inspection approaches for electrical and hydraulic systems.
Training Formats

Training Formats
Supports online video conference training, and on-site training can also be arranged based on project requirements.
Accessory Supply Service

Accessory Supply Service
Our company has over 5,000 varieties of spare parts in stock, ensuring a supply rate of over 95%. We have an advanced order processing system for spare parts and a reliable spare parts supply.

One-stop service Our advantages

Professional and reliable, trustworthy Our company has a professional technical team, marketing team, and after-sales team to help customers solve various technical and after-sales problems and meet their diverse needs.
Sufficient Stock in Warehouses We have a modern warehouse of more than 20,000 square meters, with 40 million forklift parts in stock, covering more than 50,000 categories, and more than 2,000 forklifts in stock, representing dozens of brands.
All day service, full coverage guarantee
With an annual sale capacity of over 15000 units, coupled with the geographical advantages of Shanghai Port, we ensure timely delivery of orders, convenient and efficient global transportation, and worry free procurement for our customers.
7/24 Service 24/7 online response, sufficient spare parts inventory, and a fast service team provide timely support to customers, solve their worries, and make cooperation more worry free.